Gathering customer data and creating insights is at the core of every social entrepreneur’s business. During this roundabout, we will focus on how to collect customers data that are useful to run your business, improve your product, service or communication. More specifically and depending on your needs, we will dive into:
• Why are data useful?
• How to collect data? The does and dont’s behind the methodologies and technologies
• Where to start? Using your Customer Promise and Customer Journey
• Which applications? Idea or Value Proposition assessment, Product satisfaction, Branding, Packaging, Communication, Employee satisfaction, Impact measurement,….
Join me and learn how to do it yourself
02-10-2018 14:45 - 15:15Hosted by: Frederique Bisserier
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